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Table of Contents How to find and update a contactís information? (Supplier Coordinator)
 


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Complete Supplier Guide (PDF Format)


Only a Supplier Coordinator, MERX Administrator or the Call Centre can update the information for other contacts that exist in the supplier organization.Follow these steps to find and update an organization contact.

Note:

If you are a Supplier Coordinator of a Sub Organization, you can only update contacts within the Sub Organization. If you are the Supplier Coordinator for the Parent Organization, you can update all contacts in the Parent and Sub Organizations.


1.

Go to the Supplier Home.

2.

Click on the Customer Profile link located on the left side of the page. The View Organization page will be displayed. If you have a parent organization, the page header will display View Sub Organization.

3.

Click on the Organization Contact List link located on the left side of the page.The Organization Contact List page will be displayed.

4.

Click on the contactís name link.The View Contact Information page will be displayed.

5.

Click the Update button, located at the bottom of the page.

6.

Update the contactís information as required. Note that bold field names indicate required fields.For more detailed information about the page, click the Help button.

7.

After you have updated the contactís information, click the Submit button.

8.

The View Contact Information page will again be displayed and a confirmation message is displayed at the top of the page. If you were not successful, MERX will prompt you with a message indicating the error.Click the OK button to return to the Update Contact Information page if you received an error message.If you were successful, click on the Supplier Home link, on the left side of the page, to return to the Supplier Home page.