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RFP for Second Consumer Panel of the OEB (RFPOEBSCP03312017)


 
Disclaimer

Header

  Reference Number 402627
  Solicitation Number RFPOEBSCP03312017
  Organization Name Ontario Energy Board
  Source ID PV.BD.ON.463551.C74658
  Associated Components Yes

Dates

  Published 2017-03-31
  Revised
  Closing 2017-04-19 03:00 PM Eastern Daylight Saving Time EDT

Details

  Category Communications, Photographic, Mapping, Printing and Publication Services
  GSINS AJ412000: COMMUNICATIONS
SB554C: PRODUCT TESTING, TEMPEST, TESTING SERVICES
T: Communications
T000F: COMMUNICATION RESEARCH AND ANALYSIS
T000FA: COMMUNICATION MARKET RESEARCH
  Region of Delivery Ontario
  Region of Opportunity Canada
  Agreement Type Open Bidding (OB)
  Tender Type Request for Proposal (RFP)
  Estimated Value
  Solicitation Method Open
  Pre-bid Meeting Not Applicable
  Site Visit Not Applicable
  Bid Security Required No
  Deadline for Bidders' Questions 2017-04-07
  Deadline for issuing Addenda 2017-04-12

Notice Description

  RFP for Second Consumer Panel of the OEB (RFPOEBSCP03312017)

The Consumer Panel's genesis grew out of the Renewed Regulatory Framework in 2012 which marked a shift in the energy sector away from utility cost to value to customer. Research in 2014 highlighted a need for more intensive effort in the area of public engagement by the Board to help fulfil its new consumer-centric business focus. Launched in 2015, four meetings in total have been convened with the full membership as well as one meeting of small business members only once in March 2017.

The panel's mandate in its first term included a broad range of input on policy and communications in the absence of other avenues of exploration. Also, the panel was intended to evolve over time: "Our approach is to consider this initiative as a journey of mutual and continuous learning, further safeguarded from bias b implementing protocols to periodically refresh the panel with new members who meet the selection criteria"1 Camput 2016 Awards Entry

Objectives
The role of the Consumer Panel will evolve as the current context of the energy sector and the OEB's role within it grows and forms. The following are broad business objectives to inform the scoping of the second term of the Consumer Panel:

- Continue to seek consumer engagement and input about policy and programs

- Build in greater representation from small business

- Consider how the Panel's role will be defined and be complemented by the Market Research program which includes:

o Reputation and brand tracking

o A communications product testing program

o Access to a range of other market research instruments through current vendor for Repubrand and Communications Product Testing

The term of the assignment is for two (2) years with an option to extend for two (2) additional one (1) year terms.

Full details are provided in the RFP document which is available only through MERX at www.merx.com or 1-800-964-6379, MERX reference number 402627.

Submissions will be received as follows:

Date: April 19, 2016
Time: Before 3:00:00pm (Toronto local time)

Proposals are to be submitted at the following address:
Ontario Energy Board (“OEB”)
2300 Yonge Street, 27th Floor
Toronto, ON M4P 1E4

Attention: Catherine Torrese Benyi, Procurement Specialist

The reception area on the 27th Floor is open from Monday to Friday from 8:30 a.m. to 5:00 p.m. (Toronto local time).

LATE SUBMISSIONS WILL NOT BE ACCEPTED

Deadline for Bidders' Questions: April 7, 2017
Deadline for issuing Addenda:     April 12, 2017


 

Contact(s)

Contracting Authority

  Name Catherine Torrese Benyi
  Address 2300 Yonge Street - 27th Floor, P.O. Box 2319

  City Toronto
  State / Province ON
  Country Canada
  Postal Code M4P 1E4
  Phone 416-440-7657
  Fax 416-440-7671
  Email Catherine.Benyi@oeb.ca
  Website URL https://www.oeb.ca/

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