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RFP for Website Redesign( RFPOEBWRD01122016)



  Reference Number 354822
  Solicitation Number RFPOEBWRD01122016
  Organization Name Ontario Energy Board
  Source ID PV.BD.ON.463551.C74658
  Associated Components Yes


  Published 2016-01-12
  Revised 2016-01-19
  Closing 2016-02-05 03:00 PM Eastern Standard Time EST


  Category Information Processing and Related Telecommunications Services
  GSINS D: Information Processing and Related Telecommunications Services
  Region of Delivery Ontario
  Region of Opportunity Canada
  Agreement Type Open Bidding (OB)
  Tender Type Request for Proposal (RFP)
  Estimated Value
  Solicitation Method Open
  Pre-bid Meeting Not Applicable
  Site Visit Not Applicable
  Bid Security Required No
  Deadline for Bidders' Questions 2016-01-22
  Deadline for issuing Addenda 2016-01-27

Notice Description

  RFP for Website Redesign( RFPOEBWRD01122016)

The Ontario Energy Board (OEB) oversees the energy sector in Ontario. We license and regulate over 650 electricity and natural gas companies. We are a trusted and reliable source of information for energy consumers.

The website is the OEB’s main conduit of information for our primary audiences: energy consumers, licensees, stakeholders and intervenors. Within these groups there are very distinct sub-groups (e.g. media, government, low-income consumers, social agencies, etc.), each with different reasons for visiting our site.

The OEB website needs to anticipate and accommodate the needs of each group, and to evolve and align with Ontario’s energy sector.

The OEB last undertook a full website redesign in 2009. The most notable change to the website in that redesign was the separation of the Industry and Consumer content. Where previously the consumer content was side by side with technical or regulatory information (policy proceedings, licence applications, codes & rules for market participants, etc.), the separation allowed us to tailor the content specifically to consumers: a friendly design treatment and a site architecture that aligned with consumer needs.

Since the 2009 redesign, incremental changes and improvements have been done to keep the website up to date with current web development and usability standards.

The OEB is planning to redesign its website in an effort to fully meet the needs of all users, to stay up to date with current technology and devices, and to comply with legislation related to web accessibility.

The website will reflect the OEB’s mandate and mission to promote a viable, sustainable and efficient energy sector that serves the public interest and assists consumers to obtain reliable energy services at a reasonable cost. The website will enhance the OEB’s reputation as:

• A trusted advisor - protecting consumers’ rights and ensuring the long-term integrity of the energy system
• A fair and impartial adjudicative body - independent regulator of the electricity and natural gas sectors in Ontario
• Consumer-focused - developing and implementing consumer education and rate-relief programs, engaging with consumers on energy matters

Full details are provided in the RFP document which is available only through MERX at or 1-800-964-6379, MERX reference number 354822.

Submissions will be received as follows:

Date: February 5, 2016
Time: Before 3:00:00pm (Toronto local time)

Proposals are to be submitted at the following address:

Ontario Energy Board (“OEB”)
2300 Yonge Street, 27th Floor
Toronto, ON M4P 1E4

Attention: Catherine Torrese Benyi, Procurement Specialist

The reception area on the 27th Floor is open from Monday to Friday from 8:30 a.m. to 5:00 p.m. (Toronto local time).


Deadline for Bidders' Questions: January 22, 2016
Deadline for issuing Addenda:     January 27, 2016



Contracting Authority

  Name Catherine Torrese Benyi
  Address 2300 Yonge Street - 27th Floor, P.O. Box 2319

  City Toronto
  State / Province ON
  Country Canada
  Postal Code M4P 1E4
  Phone 416-440-7657
  Fax 416-440-7671
  Website URL

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