Terms & Conditions
Important Notices to All Users of This Web Site
To use, as a supplier, the MERX service operated by mdf commerce, or one of its affiliates, you must agree to the following terms and conditions by clicking on the "I accept" button on the MERX Web site or by signing and returning to MERX the attached Registration Form by fax or mail. In this Agreement, "We", "Us", "Our" and "You" means any person or other entity applying to register with the MERX Service as a Supplier or submitting an "Order Basket" which contains one or more Bid Components on a one time basis.
1.0 - Definitions
Important Notices to all users of the MERX Web Site
Confidentiality and Security
1.1 - "Bid Component" refers to a document in paper or electronic form that contains Information for a Supplier to prepare and submit a proposal to a Participating Organization for an intended procurement. A Bid Component can also refer to Plans (blueprints) or physical items such as videotapes, computer CDs, or samples of goods.
1.2 - "Information" refers to all of the information, software and other material provided in connection with or available through the MERX Service, including the procurement information, Opportunity Notices and Bid Components that Participating Organizations distribute through the MERX Service.
1.3 - "MERX" refers to mdf commerce, or one of its affiliates, operating the MERX Service.
1.4 - "MERX Service" refers to the electronic commerce service owned and operated by MERX, which serves as the Electronic Tendering System for Participating Organizations to support the distribution of Information regarding the procurement of goods and services for both public and private organizations.
1.5 - "Opportunity Notice" refers to a summary in paper or electronic form of the information relating to an intended procurement.
1.6 - "Participating Organization" refers to a government department, a MASH Sector entity (Municipality, municipal organization, school board or publicly funded academic, health or social services entity) or any other public or private organization that issues procurement information which MERX publishes on its website.
1.7 - "Supplier" refers to an individual or entity that has ordered one or more Bid Components from the MERX Service and/or is registered with the MERX Service as a Supplier.
1.8 - "Order Basket" refers to a collection of orders for one or more MERX Bid Components. Upon the submission of the Order Basket, the content of the basket is complete.
1.9 - "Non Subscriber Order" refers to a one-time Order Basket that has been submitted by an individual or entity that is not a registered MERX Supplier.
1.10 - "Electronic Signature" refers to a Personal Identification Number (PIN) that is used to facilitate electronic signatures for the purpose of submitting a response to the Participating Organization for an Opportunity Notice.
2.1 - We agree to register with the MERX Service and acknowledge that payment of the registration fee, where applicable, is made monthly or in advance annually, as the case may be. We acknowledge that our subscription to the services shall be automatically renewed at the expiry of any subscription period for a period of time equal to the initial subscription and that applicable registration fees for any renewal shall be automatically charged or billed, as the case may be. We also recognize that all payments are not refundable. There is no registration fee for basic access to Government of Canada opportunities.
2.2 - We agree to pay any charges due for Bid Components not delivered via download, and all physical items that are components of a bid set that cannot otherwise be ordered via a download. We also agree to pay for delivery charges and any other charges incurred by us in accordance with the current MERX Supplier price list. The current MERX Supplier price list is attached.
2.3 - We agree to pay any charges related to MERX Value Added Services (such as having amendments delivered automatically) as established from time to time in the MERX Supplier price list.
2.4 - MERX is authorized to charge our valid American Express, MasterCard or VISA credit card for all charges when due.
2.5 -Interest on overdue accounts is charged at 1 1/2% per month, equal to 18% per annum. MERX may apply a surcharge to any payments returned by the issuing Financial Institution.
2.6- We acknowledge that MERX may terminate or suspend our use of the MERX Service for non-payment, and that such termination or suspension will include suspension of opportunity matching, notification of an opportunity amendment, the forwarding of amendments to previously ordered Bid Components, the ordering of Bid Components and other value added services. Basic Access to Government of Canada opportunities will not be affected by this.
2.7 - We agree that MERX may amend the rates and charges for the MERX Service from time to time in accordance with the criteria established with the Participating Organizations. Revised rates and charges will be reflected in the MERX Price List, a copy of which will be sent to us or available on-line.
2.8 - We agree all Submitted Orders are final. MERX is not obligated to refund or exchange for services charged herein.
3.1 - We agree to pay by valid credit card any Non Subscriber Orders (NSO) fees, fees for Bid Components not delivered via download, and all physical items that are components of a bid set that cannot otherwise be ordered via a download. We also agree to pay for delivery charges and any other charges incurred by us in accordance with the current MERX Supplier price list. The current MERX Supplier price list is attached.
3.2 - We agree to pay any charges related to MERX Value Added Services (such as having amendments delivered automatically) as established from time to time in the MERX Supplier price list.
3.3 – Upon ordering or contracting for such services, you will authorize MERX to charge your valid American Express, MasterCard or VISA credit card for all charges when due.
4.1 - We acknowledge that any of the Information that we receive through the MERX Service is owned either by the Participating Organization that issued the Information or by MERX. We agree that we will not use, store, copy, or reproduce the Information, or distribute or disclose it to any third party, except for the sole purpose of having such third party assist us in evaluating an opportunity or preparing a response to an Opportunity Notice. We agree that we will not sell, distribute publish or otherwise disseminate to any third party, or make available for the purpose of resale to any third party, any Information received from or through the use of the MERX Service without the prior written consent of MERX.
5.1 - We acknowledge that MERX cannot ensure the privacy and authenticity of any information that we send or receive through the Internet, and we agree that MERX will not be responsible for any damages that we incur if we communicate confidential information to MERX over the Internet, or if MERX communicates such information to us at our request.
5.2 - We agree not to disclose our MERX Service password to any third party. We agree that we are solely responsible for all use of our password and we agree to put reasonable security procedures in place regarding its use and to notify MERX immediately of any unauthorized use.
5.3 - We agree not to disclose our MERX Service Electronic Signature to any third party. We agree that we are solely responsible for all use of our Electronic Signature and we agree to put reasonable security procedures in place regarding its use and to notify MERX immediately of any unauthorized use.
Furthermore, we agree that neither MERX nor Participating Organizations are under any obligation to confirm the actual identity or authority of any individual user of the Electronic Signature or any component thereof and have no liability for damages or harm we may incur from misuse, non-acceptance, delay or restriction in obtaining registration, submitting responses to Opportunity Notices, receiving Information or Bid Components, nor for any unavailability, malfunction, cancellation or withdrawal of online bid submission access or any portion of such service or any device associated with it.
5.4 - We acknowledge that links to other Web sites through the MERX Service do not imply any endorsement or approval by MERX.
6.1 - We acknowledge that if we access the MERX Service through the Internet, we are responsible for reading and complying with any notices, warnings or disclaimers posted on the MERX Web site or contained in the attached Internet Notices Page.
6.2 - We acknowledge the fact that email is NOT a guaranteed delivery method and is subject to what is conventionally referred to as ANTI-SPAM filters that may impact the delivery of the email to our email account. We acknowledge that MERX will not be responsible for an email once it has left the MERX Server unless the delivery failure is caused solely by the gross negligence of MERX.
7.1 - We authorize MERX to make our name available to other registered users and authorized users of the MERX Service at any time and in any format for the purpose of meeting the requirements of the MERX Service, including the publication of document request lists and the names of successful bidders, but excluding the provision of our name to other third parties for the purpose of mailing lists or any other purpose not related to the MERX Service.
8.1 - We agree that we are responsible for providing our current delivery or invoicing address, our fax delivery number and/or our e-mail address to MERX for the MERX Service. We will immediately notify MERX of any change of these addresses through the MERX Web site, by mail, by fax on Company letterhead. We acknowledge that MERX shall bear no responsibility or liability for our failure to do so.
9.1 - We acknowledge that, from time to time, and at its discretion, MERX may amend the provisions of the MERX Service, including pricing or any of the terms and conditions of this Agreement.
10.1 - We acknowledge that MERX may terminate this Agreement with us and suspend our use of the MERX Service at any time and for any reason, including where we fail to pay the registration fee or any other charges incurred by us.
10.2 - We may immediately terminate this Agreement with MERX upon providing written or electronic notice to MERX. Where an electronic notice will be provided by us to MERX to terminate this Agreement, we agree to comply with all reasonable procedures established by MERX in providing such electronic notice (as such procedures may be amended from time to time at MERX's sole discretion) and which procedures shall be made available to us through the MERX Service. Where a written notice will be provided by us to MERX to terminate this Agreement, we agree to comply with all reasonable procedures established by MERX to provide such written notice (as such procedures may be amended from time to time at MERX's sole discretion), which procedures shall be made available to us through MERX Service, upon termination, we acknowledge our password and access to the MERX Service will be terminated and we will no longer receive Bid Documents (including any notification of amendments that may be issued to Bid Components previously ordered by us) unless otherwise requested by us, in accordance with the termination procedures established by MERX (as they may be amended from time to time at MERX's sole discretion). Termination of this Agreement will not relieve us from our obligation to make payments to MERX for any outstanding fees or other charges payable by us prior to termination for the MERX Service and our use of the MERX Web site, as set out in section 10.4 below, including any fees or charges for Bid Components ordered by us (and including without limitation any amendments requested by us to such Bid Components following our termination of this Agreement) or our monthly registration fee for the MERX Service.
10.3 - On termination, we will return any Information provided to us on reasonable request by MERX.
10.4 - We will pay any outstanding fees and charges on termination, and agree those sections 4, 5 and 11 of these terms and conditions will continue in force following termination. We acknowledge that annual, or semi-annual, or quarterly, or monthly prepayments are not refundable.
We acknowledge that MERX assumes no responsibility for the availability, accuracy, completeness or timeliness of any of the Information, or for the fitness of such Information for any particular purpose.
11.1 - We acknowledge that MERX and its officers, directors, employees, agents and subcontractors will not, under any circumstances, be liable to us for damages, including direct, indirect, special or consequential damages, even if MERX has been advised of or could have foreseen such damages, arising out of our use of or reliance on the MERX Service, unless caused solely by the gross negligence of MERX. For greater certainty, such damages shall include, without limitation, damages in respect of loss of profit, loss of business revenue, failure to realize any expected savings, and any claim made against us by a third party.
11.2 - We agree that we will indemnify and hold harmless MERX and its officers, directors, employees, agents and subcontractors for any loss, damage, cost, expense, liability or claim suffered or incurred by, or made against, MERX arising out of our breach of this Agreement, or our fraud, misrepresentation, negligence or wilful misconduct in our performance or non-performance under this Agreement, but our liability in any one year under this Agreement will be limited to the value of the charges incurred by us for the MERX Service in the twelve (12) months preceding MERX's claim or demand against us.
12.1 - We agree that this Agreement will be governed by the laws of Ontario and those of Canada applicable therein.
13.1 - We agree that MERX may assign this Agreement, in whole or in part, without our consent, and we may not assign this Agreement in whole or in part.
14.1 - We agree that this Agreement supersedes any prior versions of this Agreement governing the MERX Service.
IMPORTANT NOTICES TO ALL USERS OF THE MERX WEB SITE
MERX cannot ensure the privacy and authenticity of any information or instructions you send to us or we send to you over the Internet. MERX, including the MERX™ Service, will not be responsible for any damages you may incur if you communicate confidential information to us over the Internet, or if we communicate such information to you at your request.
MERX is not responsible in any manner for direct, indirect, special or consequential damages, howsoever caused, arising out of use of this Web site, the MERX™ Service, or the reliance on the information it contains.
The products and services described in pages of Web sites of MERX, including the MERX™ Service, are only offered in jurisdictions where they may be legally offered for sale or use.
All products and services of MERX, including the MERX™ Service, are subject to the terms of the applicable agreements.
The information contained on this Web site and pages within is not intended to provide specific legal, accounting, financial or tax advice for any individual and should not be relied upon in that regard.
Facts and information provided by MERX, including the MERX™ Service, are believed to be accurate when placed on this Web site. Changes may be made at any time to the material or information at this Web site without prior notice.
While every effort is made to ensure that all software provided at this Web site is suitable for use on a wide variety of computer systems, you should take reasonable and appropriate precautions to scan for computer viruses, and ensure compatibility of the software with your specific computer system. You should also ensure that you have a complete and current backup of the information contained on your computer system prior to installing such software.
Links to other Web sites or references to products, services or publications other than those of MERX at this Web site do not imply the endorsement or approval by MERX of such Web sites, products, services or publications. MERX is not responsible or liable for the content presented on these links including advertising claims, endorsements or names. These Web sites are not part of our Web site or the MERX Service and MERX has no control over their content or availability.
Certain names, graphics, logos, icons, designs, words, titles or phrases at this Web site may constitute trade names, trademarks or service marks of MERX or other entities. Trademarks may be registered in Canada and in other countries as applicable. The display of trademarks on pages at this Web site does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission or other copying or modification of trademarks and/or the contents herein may be a violation of federal or common law, trademark and/or copyright laws and could subject the copier to legal action.
All Information at this site is protected under the copyright laws of Canada
and in other countries. In addition, certain information may be copyrighted by
others. Unless otherwise specified, no one has permission to copy, redistribute,
reproduce or republish in any form, any information found at this Web site.
Inquiries about permission should be directed to the MERX Call Centre at